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SAM Tools and Services
2013. January 2. Wednesday
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Alstom Signaling Kft. faced similar problems as the other Hungarian Alstom affiliate, so based upon the positive experiences, they also turned to us to help them establish their software asset management processes. Since their core activity is software development, we had to consider special software developer aspects during the project.

Services provided during the first project:

  • Launching a software asset management system: we applied and launched SAM-Insights during the project
  • Collecting hardware and software data: automatic data collection through the network, plus manual data collection from so called insulated systems, and from devices exposed to particular risk
  • Identifying unknown software: we identified software products used either by the database of our system, or individually (in case of unknown files)
  • Processing available licenses and invoices: we collected and registered available licenses and invoices in the SAM system
  • Creating physical license inventory: in accordance with the registration requirements, and considering client’s individual needs we created the system of physical license inventory
  • Comparing software usage with software assets: at the end of the project we compared software usage with software assets, analyzed the reasons of differences, and suggested a solution
  • Auditing software asset management processes: we audited the already established corporate processes related with SAM
  • Establishing software asset management policies and processes: considering the results of process audit, we established the policies and processes taking into account the special needs of the company, too
  • Software asset management training: we trained colleagues responsible for SAM on SAM theory and practice
  • Training on vendor software models: we trained software purchasing colleagues on the relevant licensing models of the strategic vendors

    Services provided since closing the first project:

    • Operating and supporting software asset management system: we provide continuous operation and support to the SAM-Insights system launched at the client
    • Continuous SAM-services: we support colleagues responsible for SAM by:
      • we identify monthly the new unknown files found by the system
      • processing new licenses and invoices monthly
      • we ensure continuously, that new items get into the system, and scrapped ones get out from the registry
  • Annual audit: our consultants working separately from the operational colleagues audit the activities annually